Personal & Small Business Mobile App Enhancements
New updates to the ARB: Personal & Small Business mobile app are coming Tuesday, October 29! Here's a quick summary of what you can expect.
We've added some great new features to make digital banking easier. You can now change your user ID and password, send money to other banks, and enjoy a fresh look for your accounts and transactions. We've also improved bill pay, added running balances, and included more transaction details. Plus, you'll find Zelle® QR codes, account and routing number visibility, and personal finance tools.
The login screen now lets you open an account online, reset your password, and access tutorials and the client support knowledgebase for quick self-serve support.
Continue reading for more details, or click a link below to jump to a specific topic:
- External Transfers
- Transfer Descriptions
- Bill Pay Enhancements*
- Running Balances
- Check & Deposit Images
- Display Options
- Card Controls & Alerts*
- Zelle® QR code*
- Personal Finance*
- Enhanced Security Features
- Quick Links
*Personal profiles only
External Transfers¶
You can now do both internal transfers (between two American Riviera Bank accounts) and external transfers (from an American Riviera Bank account to an account at another financial institution) from within the mobile banking app.
- Tap Transfers
- Tap Manage Accounts
- Tap Add Accounts
- Select External then complete the fields and click Continue
- Complete the one-time security verification
- Verify information is correct, then tap Submit Transfer
Within the next few business days, the account will be confirmed, at which point you can begin sending external transfers.
Transfer Descriptions¶
You can now add a description to transfers made within the mobile app. The description will show in the account activity to help you keep track of the purpose of the transaction or other details you want visible.
- Tap Transfers
- Tap Make a Transfer
- Complete the fields (From, To, Amount, Description and Frequency)
- Tap Continue
- Verify information is correct, then tap Submit Transfer
Bill Pay Enhancements¶
You can now add Bill Pay* payees, edit or delete payees, and schedule payments within the mobile app.
To add a payee:
- Tap Bill Pay
- Tap Add Payee
- Type the name of the payee
- Select the payee or tap Create New Payee
To edit a payee:
- Tap the payee icon (people)
- Tap the payee you want to edit
- Tap Edit
To schedule a payment:
- Tap Pay a Bill
- Tap the payee you wish to pay
- Complete each section (pay from, send on, amount, description (optional) and frequency)
- Tap Continue
Running Balances¶
As requested by clients, we have added running balances to account activity screens so you will see the balance with each new transaction that posts to an account.
The transactions screen will show you the last five transactions, with the option to view all transactions with the tap of a finger.
Check & Deposit Images¶
You can now view check and deposit images within the app.
To view a check:
- Tap the account
- Tap the check
- Tap View Image
To view a mobile deposit:
- Tap Deposit
- Tap the deposit you want to see
- Tap View Image next to the item you want to see (front or back)
Display Options¶
You may now mask or unmask account and routing numbers when on the Account screen.
Card Controls & Alerts¶
Enhanced Card Controls & Alerts can now be found in the Cards suite.
- In the More menu, tap Cards.
- Tap Controls then Transaction Controls.
- Set the Overall Spend Limits or tap to toggle individual transaction types on or off.
- Tap Location Controls.
- Set Regional Shield controls by ZIP code, city, or state. Add travel dates to set specific times for the controls to turn on and off.
- Set International Transactions limits by selecting the country and entering travel dates.
- Tap Merchant Controls to toggle individual categories on or off.
- Tap Manage to deactivate a card.
- Tap Freeze or Unfreeze to turn a card off or on.
- Tap the More Settings icon to add a new card, view archived cards, locate an ATM, or change Notification settings.
Zelle® QR code¶
We have added the ability to scan a Zelle®* QR code directly from the person you want to pay or request a payment from. You can also display your own QR for others to scan, making paying with Zelle® even easier!
- Tap More
- Tap Zelle®
- Tap Send Money with Zelle®
- Tap the QR code icon
- In the Scan tab, tap Scan or Select QR Code to send a payment or tap My Code tab to display your QR code for someone else to scan
Personal Finance¶
Access our comprehensive Personal Finance* tools within the convenience of your mobile app!
- See all your accounts in one place. Personal Finance provides account aggregation, allowing you to easily add external accounts (meaning, accounts that are not at ARB) and view them together with your ARB accounts on your online banking homepage.
- Categorization is easy and automated. Simple transaction descriptions and automatic categorization can be used across both your American Riviera Bank and externally held accounts.
- Great widgets to help you understand and manage your finances. You can view your personal data in a variety of ways, such as budgets, spending, net worth, debts, and trends.
- It's free. Simply enroll and you are on your way!
Enhanced Security Features¶
Forgot your username or password? No problem! Use the Trouble singing in? feature on the login screen.
- Tap Trouble signing in?
- Tap Forgot User ID or Reset Password
You can also change your user ID and password in the mobile app:
- Tap More
- Tap Login & Security
- Tap the Username or Password to make updates
Quick Links¶
Our login page quick links now include access to our Customer Support Knowledge Base and Digital Tutorials to make self service a snap! You will also find these quick links inside the app in the More menu under External Links.
*Personal profiles only
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